Privacy Policy
How we collect, use, and protect your personal information
Information Collection and Use
At Mrribtex, we collect information that helps us provide our 3D game level design platform effectively. When you register for our courses or browse our learning materials, we gather basic details like your name, email address, and location within Australia. We also track how you interact with our educational content - which modules you complete, how long you spend on tutorials, and areas where you might need additional support.
Beyond the obvious registration data, we collect technical information about your device and browser. This includes your IP address, operating system, screen resolution, and graphics capabilities - details that help us ensure our 3D modeling tools work smoothly on your setup. We don't collect sensitive personal data like financial information or health records unless specifically required for certain advanced certification programs.
We use this information primarily to deliver our educational services and improve your learning experience. Your progress data helps our instructors understand where students typically struggle, allowing us to refine our curriculum. Technical specifications ensure we can recommend appropriate software versions and hardware requirements for optimal performance during 3D modeling sessions.
Data Storage and Security
Your personal information is stored on secure servers located within Australia, ensuring compliance with Australian Privacy Principles under the Privacy Act 1988. We employ industry-standard encryption for data transmission and storage, with regular security audits conducted by independent third-party assessors. Access to your information is restricted to authorized personnel who need it for legitimate business purposes.
We maintain multiple backup systems to protect against data loss, with automated daily backups stored in geographically separate locations across Australia. Our security measures include firewalls, intrusion detection systems, and continuous monitoring for suspicious activities. Staff members undergo regular privacy training and sign confidentiality agreements as part of their employment.
While we implement robust security measures, no system is completely immune to risks. We commit to notifying affected users within 72 hours if a data breach occurs that might compromise personal information. Our incident response procedures are regularly tested and updated to address emerging security threats in the digital education sector.
Your Privacy Rights
Under Australian privacy legislation, you have several important rights regarding your personal information. These rights ensure you maintain control over how your data is collected, used, and shared throughout your learning journey with Mrribtex.
Access and Portability
Request a complete copy of all personal information we hold about you, including learning progress, assessment results, and communication history. We provide this data in commonly used electronic formats within 30 days of your request.
Correction and Updates
Correct any inaccurate or outdated personal information in your profile. You can update most details through your student dashboard, or contact our support team for assistance with more complex changes.
Deletion Requests
Request deletion of your personal information, subject to certain limitations. We may retain some data for legitimate business purposes, such as completion certificates or as required by Australian educational standards.
Processing Restrictions
Limit how we process your information for specific purposes. For example, you might allow course delivery but restrict marketing communications or data analysis activities.
To exercise these rights, contact our privacy team using the details provided below. We may ask for identity verification to protect your information from unauthorized access. Most requests are processed within 30 days, though complex requests might require additional time.
Information Sharing and Disclosure
We don't sell your personal information to third parties. However, we do share limited data with trusted service providers who help us deliver our educational programs. This includes cloud hosting providers, email communication platforms, and assessment software vendors - all of whom are bound by strict confidentiality agreements and data protection requirements.
Industry partnerships sometimes involve sharing anonymized student progress data to help improve 3D design tools and educational methodologies. Before participating in any research or development project, we obtain explicit consent from affected students and ensure all shared information cannot be traced back to individuals.
We may disclose personal information if required by Australian law, court orders, or to protect the rights and safety of our students and staff. In such cases, we limit disclosure to the minimum necessary information and notify affected individuals unless legally prohibited from doing so.
Cookies and Tracking Technology
Our website uses cookies and similar technologies to enhance your learning experience and analyze platform usage. Essential cookies enable basic functionality like maintaining your login session and saving course progress. These cookies are necessary for the platform to work properly and cannot be disabled without affecting core features.
Analytics cookies help us understand how students navigate our courses and which content is most effective. This information guides curriculum improvements and helps identify technical issues that might impact learning. We use this data in aggregate form to protect individual privacy while gaining insights into platform performance.
You can manage cookie preferences through your browser settings, though disabling certain cookies may limit platform functionality. We don't use cookies for targeted advertising or share cookie data with advertising networks. Our cookie policy is updated regularly to reflect changes in technology and privacy regulations.
Data Retention and Deletion
We retain personal information for different periods depending on the type of data and legal requirements. Course enrollment and progress data is typically kept for seven years after course completion, allowing us to provide ongoing support and issue replacement certificates if needed. Communication records are generally retained for three years.
Marketing and promotional data is deleted within two years if you haven't engaged with our communications or services. Technical logs and analytics data are automatically purged after twelve months unless required for ongoing security investigations or system optimization projects.
When data reaches its retention limit, we use secure deletion procedures that make information unrecoverable. This includes cryptographic erasure for encrypted data and physical destruction of storage media when necessary. Our retention schedule is reviewed annually to ensure compliance with current Australian privacy laws.
International Data Transfers
While we primarily store data within Australia, some of our educational technology providers operate from other countries with adequate privacy protections. Any international data transfers are governed by strict agreements that ensure your information receives protection equivalent to Australian privacy standards.
We conduct regular assessments of international partners to verify their privacy practices and security measures. If privacy laws change in countries where our partners operate, we evaluate whether continued data sharing meets Australian privacy requirements and implement additional protections as needed.
Students are notified if significant changes occur in how we handle international data transfers. You can request that your information be processed only within Australia, though this might limit access to certain advanced features that rely on specialized international educational technologies.
Updates to This Privacy Policy
This privacy policy is reviewed and updated regularly to reflect changes in our practices, services, and applicable privacy laws. Major updates are communicated to all active users via email and prominently displayed on our website for at least 30 days before taking effect.
Minor clarifications or administrative changes may be implemented with shorter notice periods. We maintain a changelog of policy updates that details what sections were modified and when changes became effective. This transparency helps you track how our privacy practices evolve over time.
Privacy Inquiries and Contact
For questions about this privacy policy or to exercise your privacy rights, contact our dedicated privacy team:
Privacy Officer - Mrribtex
PO Box 851 Robina QLD 4226, Australia
Email: [email protected]
Phone: +61 7 4047 7700
Our privacy team responds to most inquiries within 5 business days and aims to resolve all privacy requests within 30 days of receipt.